Login Frequently Asked Questions (FAQ)

What is my Username?

Username is your Coquitlam College email address. Email address is issued to you by our IT Department. If you forget your CC email, please see the office from 8:30am to 4:00pm or contact the College via email at jhebeler@coquitlamcollege.com.

What is my Password?

Intial password is auto-generated. Instructor should change their password after the first login.

Where can I change my Password?

Password can be changed in CC Instructor Portal account home page.

Why do I need Security Questions?

You need the answers to the security question to retrieve your password.

What if I forget my Password?

You will need to answer the security question you set up on CC Instructor Portal account.

Who can I contact if I cannot login?

Please contact the IT Help Department in the Computer Science Office. Office is open Monday to Friday from 8:30am—4:00pm. Email address is helpdesk@coquitlamcollege.com.